How Apps Become Available to Your Customers

The list of apps available to a customer depends on various factors, such as Panel license, a service plan, or Application Vault configuration. To view the list of apps available to a customer, go to Hosting Services > Subscriptions and in Control Panel of a certain customer select the Applications tab > All Available Applications.

This diagram explains how the list of available apps is formed.

Before an app becomes available in the app list of a certain customer, it passes through a series of filters. The app is filtered on the following levels:

1. Parallels Plesk Panel license.
   Your Panel license defines what Application Catalog apps are available to your customers. On this level, you are able to offer all apps, only commercial or only free apps, or none of the apps. This filter applies to all Panel users at once.
    
2. Storefront.

   If you participate in the Storefront program, you may additionally define what commercial apps your customers will see. This filter applies to all Panel users at once.
    

3. Application Vault.
   Panel lets you toggle the availability of APS packages you uploaded to the Vault. Note that this works only for your own packages: There is no way to control the availability of apps downloaded from the Catalog. Learn more about apps management in the Managing Apps with Application Vault section.
    
4. Service plan.
   Panel allows you to specify what apps to include in a certain service plan. The filter affects all customers with this service plan. The process of adding apps to a service plan is covered in the Hosting Plans and Subscriptions section.
    
5. Subscription.
   If you want to select apps available to a particular customer, update the apps list in the respective subscription.

The resulting app list is available to your customers.

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