Our Internet management allows businesses and
organizations to focus on their tasks without the worry or
additional IT staffing resources for management of your
server.
All management services start at the time of server
deployment and include the following:
Install and updates on OS on request | |
Operating System configuration and optimization | |
Installation, configuration and optimization of each service (web, mail, database) | |
Hosting Control Panel Installation - if requested | |
Install Server Security Applications | |
Install and configure server/service monitoring | |
Install anti-virus and reporting systems | |
Configuration of firewall | |
Installation and configuration of R1soft backup solutions (10 data points) | |
**24x7 monitoring and response for all critical services - includes client notification of repeated service alerts | |
**Alerts and response to server resources - with customer notification | |
Continuous monitoring and updating of your firewall for new threats and vulnerabilities | |
Full monitoring and management of customer backups and restores | |
24x7 Anti-Virus and Anti-Spam scanning with customer notifications | |
Includes one hour monthly (calendar based) of customer requested configuration/changes |
** Our team thoroughly investigates and responds to each server alert. When customer contact is required - we'll provide your team with useful information, what steps were taken by our team, decisions to be made by your team and/or steps that can be taken to prevent reoccurrence of any issue/alert.